Privacy policy of “BG NETSTORE” Ltd

Who are we?

“BG NETSTORE” Ltd. is a commercial company registered in the commercial register at the Registration Agency with EIK 206584069, with headquarters and management address: Sofia, g.k. “Manastirski Livadi”, 44 “Ralevitsa” St., phone: +359889067025; email:

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What is the Privacy Policy?

This privacy policy aims to provide you with comprehensive information in a clear and accessible language about what actions are taken with the personal data you provide to “BG NETSTORE” Ltd (hereinafter referred to as “BG NETSTORE”) including:

– What personal data do we collect about you?

– What is the purpose of their gathering?

– For how long do we keep the personal data provided?

– Who do we share your personal data with?

– How do we notify you of a change to our Privacy Policy?

– What are your rights regarding the provided personal data?

With this Privacy Policy BG NETSTORE declares that it applies all technical and organizational measures to protect the personal data of natural persons, which are prescribed by law or other normative act.

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What is personal data?

Any information and data that can identify a natural person, directly or indirectly.

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What personal data does BG NETSTORE collect about you?

To provide you with effective access to our products /services, BG NETSTORE collects the following information about you:

– Name, surname, telephone, e-mail, when filling out our contact form, located on our website;

&# 8211; Technical data that is automatically sent to us when you use our website – IP address, GPS coordinates, information about the device from which you visit the web page;

– Data about your user behavior when visiting our web page, obtained through the use of Cookies (Cookies) – to identify your browser or device.

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What does processing personal data mean?

The processing of personal data includes collection, storage, destruction, transmission, correction, updating, deletion, etc.

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On what grounds does BG NETSTORE process your personal data?

BG NETSTOR collects your personal data in order to monitor its attendance, improve its performance and statistics.

BG NETSTOR also collects personal data after receiving explicit, clear, free and unequivocal consent from you for the purposes of the processing. For example for marketing purposes and receiving advertising newsletters.

BG NETSTORE processes personal data also in fulfillment of legal obligations, as necessary to protect life and health of the natural person to whom the data refer.

BG NETSTOR can also process personal data in case it has a legal (legitimate) interest, except when these interests take priority have the interests of the data subject.

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What are cookies and what cookies do we use?

“Cookies” are small text files that are saved on your computer when you visit our website. In the event that you access this web page at another time, your browser sends back the contents of the „cookies“ of the respective bidder. Thus allowing re-identification of the terminal device. Reading the „cookies“ allows us to design our website optimally for you and makes it easier for you to use.

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Disable and Delete of „cookies“

The browser allows you to delete all „cookies“ anytime. To do this, please refer to the auxiliary functions of your browser. This may result in certain features of our website no longer being available to you.

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Overview of the cookies we use

In this section you can find an overview of the „cookies“ we use.

Absolutely necessary cookies:

Certain „ cookies“ are necessary so that we can securely provide our services through the website. This category includes the following „cookies“:

– To identify or authenticate our users;

– Store certain user data temporarily (e.g. online form content);

– Store certain user preferences (e.g. search settings or language settings ) and certain data to ensure uninterrupted playback of video or audio content.

Analytical cookies:

We use analytical „cookies“ to record user behavior (eg clicks on banner ads, entered search queries) and statistically evaluate these actions.

Advertising „cookies“ to third parties:

We also allow other companies to evaluate our users’ data through advertising „cookies“. This allows us and third parties to show users of our website interest-based advertisements that are based on an analysis of your usage behavior (e.g. clicks on banner ads, subpages visited, queries entered), such as this is not limited to our online offers.

„Cookies“ upon referral:

Our referral tracking partners set „cookies“ on your computer („referral cookie“), in case you reached our website through an advertisement of the relevant partner. These „cookies“ they usually expire after 30 days. In the event that you visit certain pages that we host and that the „cookie“ has not yet expired, we and the relevant conversion tracking partner may see that a particular user clicked on the ad and was redirected to our page. The information collected through the „cookie“ for referral, is used to create referral statistics and to determine the total number of users who clicked on the relevant ad and were directed to a page that is equipped with a referral tracking tag.

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For what purposes we collect your personal data, i.e. why do we collect, store, transfer and destroy them?

The personal data you receive will be used to enable us to fulfill our obligations to you, as well as to help exercising your rights, including but not limited to:

– To provide you with access to the services/products on our website, such as we aim to show you content that is relevant, personalized and limited to your criteria;

– To respond to your queries, opinions and recommendations through the completed contact form;

In addition to the above, we have a legal interest in collecting your personal data, because without it we cannot provide you with the service/product to which you are interested.

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How do we process your personal data?

In order to provide products and services, BG NETSTORE processes (collects) the personal data provided by you, regarding physical identity, in the following ways:

&# 8211; by you completing the contact form on our website;

– by processing personal data available from public registers, such as Commercial register;

– by processing personal data available from the media and the free public internet space;

– by processing information about your visits to the web portals of BG NETSTORE;

– by processing information about IP addresses, cookies, operating system and browser type.

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How long do we store and process your data before destroying it?

Depending on the basis for which the personal data is processed According to you, the deadline is different.

Name, organization, town location data are also used to collect statistics. The data is stored in the archive of BG NETSTORE for a maximum period of 5 years. After the expiration of this period and in the event that there is no legal basis for the continued storage of your personal data, your information is destroyed. The records about you are permanently (permanently) deleted from our system, as well as destroyed, if available – the paper media.

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To whom can we share the personal data you provide?

BG NETSTOR undertakes not to provide your personal data to third parties without your consent, except when it is necessary to fulfill obligations undertaken towards you.

BG NETSTOR has the right to disclose and transfer your personal data to third parties insofar as there is a need for assistance from third parties for the purposes of fulfilling your request. This and any other transmission is subject to strict compliance with the confidentiality and security of your personal data.

For the fulfillment of obligations under existing contractual and/or pre-contractual relations with you is BG NETSTORE may disclose your personal data to the following persons:

– Subcontractors and service providers such as experts, consultants;

– Our partners who are involved in providing the services/products you are interested in.

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Are there any other cases in which we can share your personal data?

Your personal data is provided to third parties in the following cases:

– At the express request of the natural person who provided the data, the subject of personal data protection;

– At the request of competent authorities according to the current legislation of the Republic of Bulgaria and the European Union.

In all the above cases, the persons to whom we provide your personal data have declared that they provide an adequate level of protection of your personal data, including the foreign companies positioned within the EU and EEA.

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What are your rights regarding the personal data provided?

Subject to Bulgarian and European legislation, including Regulation (EU) 2016/679 of the EP and of the Council (General Data Protection Regulation – GDPR) regarding the protection of personal data, you can exercise the following rights:

– The right to access the personal data that BG NETSTORE processes for you and to receive a copy of them;

– Right to ask BG NETSTORE for correction in case you find inaccuracies or the need to update your personal data by sending an email to info@;

– Right to request blocking of your personal data or limitation of processing of personal data, in the cases defined by the law and the Regulation;

– Right to request erasure ie. deletion of your personal data from BG NETSTORE, if the conditions for this are met;

– The right, whenever you wish, to withdraw the information given by you consent to your personal data being processed for the purposes for which you have consented, for example marketing, by sending an email to;

– Right to request the portability of your personal data in a structured, machine-readable format that is commonly used;

– The right to file a complaint or request for the protection of your rights before the Commission for the Protection of Personal Data, if the prerequisites for this are met.

You can exercise all rights under any time your personal data is processed.

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What does each of the above rights mean?

Right of access to personal data. This right enables you to obtain:

– Information about the data that identifies the administrator and his representative;

–The purposes of personal data processing;

– The recipients or categories of recipients to whom the data may be disclosed;

– Data on the mandatory or voluntary nature of providing the data and the consequences of refusing to provide them, as well as information on the right of access and the right to correct the collected data.

The data under item 1 are not provided when the natural person to whom they refer already has them or there is an explicit prohibition on providing them by law.

Right under any time to ask the administrator to delete, correct or block personal data, the processing of which does not meet the requirements of the GDPR. As well as the right to request the administrator to notify the third parties to whom the personal data has been disclosed of any deletion, correction or blocking that has been carried out, except in cases where this is impossible or involves excessive efforts.

Right to object to the administrator against the processing of the individual’s personal data if there is a legal basis for this, as well as against the processing and disclosure of your personal data to third parties for the purposes of direct marketing. You have the right to be notified before your personal data is first disclosed to third parties or used on their behalf for direct marketing purposes, and you have the right to object to such disclosure or use.

Right to make a complaint or request to the Personal Data Protection Commission.

In the event of a violation of your rights, you have the right to refer the Commission for the protection of personal data within one year of becoming aware of the violation, but no later than five years from its execution. In case of violation of your rights, you have the right to appeal actions and acts of the administrator in court or before the Supreme Administrative Court. The court cannot be referred to if there is a pending proceeding before the Commission for the same violation or a decision of the CPLD regarding the same violation has been appealed and no court decision has entered into force.

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Changes to Privacy Policies

For any changes made to these Privacy Policies, we declare that we will notify you by sending a letter electronically ( to the email address you provided.

This will give you the opportunity to stop using some or all services and/or to exercise your rights, some of which are expressly stated above. In addition, we will take all possible measures to notify in case of changes regarding the protection of personal data by placing messages on the web portal of BG NETSTORE.

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How to contact us?

You can contact us at the address: Sofia, gh. “Manastirski Livadi”, 44 “Ralevitsa” St.


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Privacy Policy of “BG NETSTORE” Ltd

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Policy for privacy of “BG NETSTORE” Ltd